Sparkle Sisters

Frequently Asked Questions


Q: What materials is your jewellery made from?

A: We offer a stunning collection of jewellery crafted from high-quality materials, including gold, silver, and 925 sterling silver. The specific materials for each piece are listed in the product description.

Q: How should I care for my jewellery?

A: To keep your jewellery looking its best, we recommend avoiding contact with water, perfumes, and lotions. Store your pieces in a dry place, ideally in a jewellery box or pouch. You can clean them gently with a soft cloth to maintain their shine.

Q: Do you offer free shipping?

A: No, as a small business we do charge a small fee for shipping.

Q: How long will it take for my order to arrive?

A: We aim to dispatch all orders within 2-4 business days. Standard delivery typically takes 3-5 business days within the UK. You will receive a tracking number via email once your order has been shipped.

Q: What is your return policy?

A: We want you to be completely happy with your purchase, please see the return policy.

Q: Can I win free jewellery through your games?

A: Yes! We love to add a little extra sparkle to your shopping experience. We regularly host fun games and challenges that give you the chance to win more of your favourite pieces and exclusive discounts. Keep an eye on our social media and website for announcements!